Basic Information
Nationality:
Italy
Looking For Work In:
Anywhere In Australia
Worker Type:
Seasonal Worker
Additional Information
Available From:
Jul 1, 2025
LinkedIn Page
https://www.linkedin.com/in/silvia-vanzaniSilvia V.
Looking For Work In...
A Little About Myself...
I am a dedicated hospitality and administrative professional with over a decade of experience across front office operations, customer service, and commercial support roles. My career has allowed me to develop a dual expertise in guest-facing hospitality environments as well as back-office functions such as order processing and logistics coordination.
In the hospitality sector, I have worked as a receptionist in hotels and resorts, overseeing guest check-ins and check-outs, managing bookings, payments, and providing warm, multilingual service. My attention to detail, strong interpersonal skills, and calm presence at the front desk have contributed to consistently positive guest experiences.
In parallel, my work...
Work Experience
Customer Service & Sales Support
Roles in customer contact and commercial support at Multiair Italia (part of the Atlas Copco Group), SMAT Nord, Noitech, AIGLE Macchine. Managed B2B client communication, order processing and technical documentation. Developed strong admin and interpersonal skills across sectors.
Receptionist
Managed daily front desk operations in a busy lakefront camping village. Coordinated check-in/out procedures, guest assistance, and payments. Handled international guest relations in English, German, and Italian. Resolved customer issues with professionalism and speed.
Receptionist Apprentice
Supported reception team during high season. Handled bookings, phone enquiries, and payments. Gained early experience in guest-facing roles.